Successware Track – A New Timekeeping Tool for Successware Mobile

We are happy to introduce to you Successware Track, a new timekeeping tool for Successware Mobile. Successware Track is a new version of our mobile app that is designed for your apprentices, helpers, and back-office staff who do not need the full functionality of our mobile app. Track is equipped with timecard management and geolocation features.

Track was designed specifically with your apprentices and helpers in mind who do not need all the features of Successware Mobile. We wanted to make it easier for them to manage their timecards in the field without having to call into the back office at the beginning and end of their workday. Track should also help save time for your back-office staff because they will no longer have to manually input time for people in the field.

Successware Track is integrated fully with Successware Office and sends automatic timecard updates to the platform. Users of Track can clock in and out for the day on the mobile app and do not have to worry about completing paper or manual timecards! This feature will save your employees time and reduce the risk of timecard errors since it is now automatic and digital.

Track also lets your apprentices and helpers receive and view assignments on the app. They can view job details and execute the current workflow, such as viewing, dispatching, onsite, depart, and pausing the job. Track also lets you have view-only access to the customer record and job history.

Another feature of Track is geolocation. This feature will automatically send timecard punches to your back office when you are on a job site. This information can be used to assist with dispatching future assignments as your real-time location is updated on the dispatch map. This feature will also alert your back-office if there is a mismatch between the job site location and your physical location, so they can follow up and make sure you are on your way.

If you have questions about Successware and its new features, please contact us at customerservice@successware.com or call 888-272-8009.